Online FAQs
How does Shop now. Pay later. work?
What is Klarna?
Will this affect my credit score?
When will my first payment be charged?
How can I return Klarna Purchases?
If the purchase is returned in-store, you will receive a full refund for the total purchase of the order, credited via debit/credit card or store credit. The remaining payment(s) will be charged to your account every other week.
Will I be charged for remaining Klarna installments after returning in-store?
Can I pay off my purchase early?
Can I split my purchase between Klarna and another form of payment?
Still have questions?
In-Store FAQs
What is a digital card?
The digital card is a single-use virtual card that you can use to make your purchase today. Scan the card from your phone and pay for it in 4 easy payments. The digital card can only be used to pay in-store.
How do I use a digital card in-store?
First, you should create the digital card in the Klarna app. When you get to the checkout, enter the total dollar amount of your purchase. Your personal credit/debit card will be authorized for a portion of the total amount. You may add the digital card to your phone’s wallet app, but this card can only be used once. You will show the card to the associate at checkout to complete your purchase. If you want to make another purchase, create a new card and keep shopping!