- COVID-19, OUR STORES AND FAQs
- rue21 REWARDS
- rue21 REWARDS Credit Card
- Klarna. Shop Now. Pay Later
- Company Information
- Customer Service
- Returns & Exchanges
- Shipping
- Buy Online, Pick Up In-Store
- Online Ordering
- Stores
- Marketing
- Pricing
- Gift Card & Store Credit
- Coupon Disclaimers
- General Product Questions
- Employment Opportunities
- California Transparency in Supply Chains Act
- Real Estate
- Other
- Dress Refresh Sweepstakes, May 20, 2022
- Unity Sweepstakes, May 17, 2022
- Summer Dress Sweepstakes, May 9, 2022
- Summer Horoscopes Sweepstakes, May 3, 2022
- Graphic Tees Sweepstakes, April 26, 2022
- Spring Dresses Sweepstakes, April 22, 2022
- Anime Collection Sweepstakes, April 15, 2022
- Avani Free Signed Jeans Sweepstakes, March 24, 2022
- National Fragrance Day Sweepstakes, March 21, 2022
- Bloom Beyond and Infinite Woods Sweepstakes, March 16, 2022
- rue Plus Sweepstakes, March 13, 2022
- Spring Break Sweepstakes, March 10, 2022
- National Dress Day Sweepstakes, March 6, 2022
- Powerpuff Girls Sweepstakes, February 26, 2022
- Daydream & Illusion Fragrance Sweepstakes, February 16, 2022
- Bralettes Sweepstakes, February 11, 2022
- Valentine's Prediction Sweepstakes, February 7, 2022
Customer Service
How can I contact Customer Service?
Customer Service may be reached via phone at 1-866-533-4783 or you can email Customer Service for further assistance. Customer Service regular hours of operation are Monday- Saturday 10 AM to 7 PM EST. For queries regarding rue21’s data collection practices or making a data request, please see below.
What if I have a query regarding rue21’s data collection practices or want to make a data request?
Please feel free to visit our Privacy Notice. You may request information via:
- Online form
- Mail: Attn: Privacy Administrator, New rue21, LLC, 800 Commonwealth Dr., Warrendale, PA 15086
- Telephone: 866-533-4783
What if I have a general question regarding employment or tax documents?
Please feel free to contact our Human Resources Department at:
- Online form on the Contact Us page
- Mail: Attn: Human Resources Department, General HR Questions, New rue21, LLC, 800 Commonwealth Dr., Warrendale, PA 15086
- Email: humanresources@rue21.com