- COVID-19, OUR STORES AND FAQs
- rue rewards
- Company Information
- Customer Service
- Returns & Exchanges
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- Buy Online, Pick Up In-Store
- Ship-To-Store
- Online Ordering
- Stores
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- Gift Card & Store Credit
- Coupon Disclaimers
- General Product Questions
- Employment Opportunities
- California Transparency in Supply Chains Act
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- Other
- Mother's Day Giveaway - May 9, 2021
- Golden Waves and Platinum Waves Giveaway - May 5, 2021
- Summer of Love Sweepstakes - May 2, 2021
- Bralettes Sweepstakes - April 27, 2021
- Guys Graphic Tees Giveaway, April 23, 2021
- Botanic Everlasting Giveaway, April 14, 2021
- Rue rewards Appreciation Event Giveaway #2
- Rue rewards Appreciation Event Giveaway #1
- Just Dropped: Spring Tones Sweepstakes
- National Fragrance Day Sweepstakes - March 21, 2021
- Bloom Beyond & Infinite Woods, March 18, 2021
- Spring Break Sweepstakes, March 14, 2021
- International Women's Day Sweepstakes, March 8, 2021
- National Dress Day Sweepstakes, March 6, 2021
- Accessories Edit Sweepstakes, Feb 25, 2021
- Tom & Jerry Sweepstakes, Feb 18, 2021
- Hi-Chew Sweepstakes, Feb 14, 2021
- Galentine's Day Sweepstakes, 2-13-21
- Valentine's Day Sweepstakes, 2-12-21
- Bralette Sweepstakes, Feb 11, 2021
- Sydney Bell Takeover
Customer Service
How can I contact Customer Service?
Customer Service may be reached via phone at 1-866-533-4783 or you can email Customer Service for further assistance. Customer Service regular hours of operation are Sunday - Saturday 10 AM to 8 PM ET. For queries regarding rue21’s data collection practices or making a data request, please see below.
What if I have a query regarding rue21’s data collection practices or want to make a data request?
Please feel free to visit our Privacy Notice. You may request information via:
- Online form
- Mail: Attn: Privacy Administrator, New rue21, LLC, 800 Commonwealth Dr., Warrendale, PA 15086
- Telephone: 866-533-4783
What if I have a general question regarding employment or tax documents?
Please feel free to contact our Human Resources Department at:
- Online form on the Contact Us page
- Mail: Attn: Human Resources Department, General HR Questions, New rue21, LLC, 800 Commonwealth Dr., Warrendale, PA 15086
- Email: [email protected]