- COVID-19, OUR STORES AND FAQs
- rue rewards
- Company Information
- Customer Service
- Returns & Exchanges
- Shipping
- Buy Online, Pick Up In-Store
- Ship-To-Store
- Online Ordering
- Stores
- Marketing
- Pricing
- Gift Card & Store Credit
- Coupon Disclaimers
- General Product Questions
- Employment Opportunities
- California Transparency in Supply Chains Act
- Real Estate
- Other
- Accessories Edit Sweepstakes, Feb 25, 2021
- Tom & Jerry Sweepstakes, Feb 18, 2021
- Hi-Chew Sweepstakes, Feb 14, 2021
- Galentine's Day Sweepstakes, 2-13-21
- Valentine's Day Sweepstakes, 2-12-21
- Bralette Sweepstakes, Feb 11, 2021
- Sydney Bell Takeover
- Heart Fragrance Giveaway-Jan 30, 2021
- Betty Boop Giveaway - Jan. 13, 2021
- Just Dropped Active Fit Sweepstakes-January 7, 2021
- Wishlist Sweepstakes Dec 26, 2020
- Just Dropped Sweepstakes-12-10-2020
- E-Vite Sweepstakes, Dec 4, 2020
- Looney Tunes Sweepstakes, Dec 1, 2020
- Black Friday Sweepstakes, Nov 27, 2020
- Gift Card Sweepstakes, Nov 25 2020
- Gift Card Sweepstakes - Nov 9, 2020
- Holiday Launch Giveaway-Nov 2, 2020
- Gift Card Sweepstakes-October 31, 2020
- Cozy Sweepstakes Oct 21, 2020
- Halloween Giveaway - October 15, 2020
- Gift Card Sweepstakes- October 9, 2020
Customer Service
How can I contact Customer Service?
Customer Service may be reached via phone at 1-866-533-4783 or you can email Customer Service for further assistance. Customer Service regular hours of operation are Sunday - Saturday 10 AM to 8 PM ET. For queries regarding rue21’s data collection practices or making a data request, please see below.
What if I have a query regarding rue21’s data collection practices or want to make a data request?
Please feel free to visit our Privacy Notice. You may request information via:
- Online form on the Contact Us page
- Mail: Attn: Privacy Administrator, New rue21, LLC, 800 Commonwealth Dr., Warrendale, PA 15086
- Telephone: 866-533-4783
- Email: [email protected]
What if I have a general question regarding employment or tax documents?
Please feel free to contact our Human Resources Department at:
- Online form on the Contact Us page
- Mail: Attn: Human Resources Department, General HR Questions, New rue21, LLC, 800 Commonwealth Dr., Warrendale, PA 15086
- Email: [email protected]