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Contact Us

By phone

Available Monday - Saturday 10AM to 7PM EST

Extended Holiday Hours from 11/23/22 through 12/31/22:
9AM - 9PM (EST) Mon through Sat
9AM - 9PM (EST) Cyber Sunday 11/27/22

By email

Have a great question, comment or concern? Simply fill out the form below and click Submit. We will respond to all inquiries within 1-2 business days. Check out our Frequently Asked Questions.

If you're wondering where your order is or would like to check the status of an order, check out Track My Order.

You may make requests regarding your personal information by clicking here.

To manage your rue21 REWARDS Credit Card balance, or pay your bill click here.


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