HERE'S HOW IT WORKS
FAQs
Can I still get a Buy Online, Pick Up In-Store order before Christmas?
Of course! We got you. Just place your order by 12/23 to pick up on 12/24. Style availability varies by store location. Be sure to check the location’s holiday hours before heading to the store.
What do I need to bring with me to pick up my order?
When can I pick up my order?
What if I can’t pick up my order today? Can you hold it?
When do you charge my credit card?
Can I cancel my order if I change my mind?
Oops. I forgot to pick up my order. What happens now?
Can I have someone else pick up my order?
Where do I go when I get to the store to pick up my order?
Can I pick up certain items and have others shipped?
Can my Buy Online, Pick up In-Store order be returned at the store?
What if the items I want aren’t available for the Buy Online, Pick up In-Store option?
My store isn’t available for the Buy Online, Pick up In-Store option. How can I tell what stores are participating?