Pricing

Pricing

Are prices the same online as they are in stores?

Prices may vary from in-store to online merchandise, due to markdowns and exclusive promotional sales discounts offered in-store or online.

I purchased a product and now the price is lower. Can I get a price adjustment?

Price adjustments will be issued using the following guidelines:

  • The sales receipt for a price adjustment must be presented within 10 days from the date of purchase; you are not required to bring the merchandise in.
  • One price adjustment is allowed per item.

You can call your local rue21 or Customer Service at 1-866-533-4783 or email Customer Service for further assistance in receiving a price adjustment.

A friend received an email with an online coupon. How can I get coupons?

Become an email community subscriber and follow us on our social network pages to stay first in line with the rue fashion queue! Our email and social networking hub gets you access to exclusive coupons, promos, hottest trends, and fave fashions for great prices. Click here to sign up today!

Where do I enter my promotional code?

Got a promo code? Type the promo coupon code in the appropriate location at checkout.

Is there a discount if I order in bulk?

We do not offer bulk or wholesale discounts.

Do you offer a military discount?

At this time, rue21 does not have a special discount for military personnel. However, we have awesome sales on a weekly basis on top of our already low prices!

Do you have layaway?

At this time, rue21 does not offer layaway.

Are prices the same online as they are in stores?

Prices may vary from in-store to online merchandise, due to markdowns and exclusive promotional sales discounts offered in-store or online.

I purchased a product and now the price is lower. Can I get a price adjustment?

Price adjustments will be issued using the following guidelines:

  • The sales receipt for a price adjustment must be presented within 10 days from the date of purchase; you are not required to bring the merchandise in.
  • One price adjustment is allowed per item.

You can call your local rue21 or Customer Service at 1-866-533-4783 or email Customer Service for further assistance in receiving a price adjustment.

A friend received an email with an online coupon. How can I get coupons?

Become an email community subscriber and follow us on our social network pages to stay first in line with the rue fashion queue! Our email and social networking hub gets you access to exclusive coupons, promos, hottest trends, and fave fashions for great prices. Click here to sign up today!

Where do I enter my promotional code?

Got a promo code? Type the promo coupon code in the appropriate location at checkout.

Is there a discount if I order in bulk?

We do not offer bulk or wholesale discounts.

Do you offer a military discount?

At this time, rue21 does not have a special discount for military personnel. However, we have awesome sales on a weekly basis on top of our already low prices!

Do you have layaway?

At this time, rue21 does not offer layaway.